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Refund Policy

IPTV USA Service Refund Policy

Our Refund Policy

At IPTV USA, we offer a limited refund policy for our IPTV services under the following terms:

Refund Period
  • – We provide a *24-hour trial period* for all new subscriptions
  • – You may request a full refund within the first 24 hours of purchase if unsatisfied with our service
  • – After 72 hours, no refunds or returns will be granted
Eligibility Requirements

To qualify for a refund, you must:
1. Submit your request within the first 24 hours of subscription
2. Provide evidence of persistent technical issues we cannot resolve
3. Not exceed 24 hours of streaming usage

Non-Refundable Cases

Refunds will *not* be issued in these situations:
– If service was suspended due to Terms of Service violations
– If service was used for more than 24 hours
– For auto-renewed subscriptions
– If issues were caused by the customer’s internet connection

How to Request a Refund

To process your refund:
1. Contact customer support at support@subscription-iptv-usa.com
2. Provide your subscription ID and payment details
3. Explain the reason for your refund request

Refund Processing
  • – Refund requests are processed within 1-3 business days
  • – Funds will be returned via the original payment method
  • – Credit may take up to 5 business days depending on your payment provider
Cancellation Policy
  • – You may cancel your subscription at any time
  • – Cancelled subscriptions will not auto-renew
  • – No prorated refunds for unused portions of subscription periods
Exceptions

We reserve the right to deny refund requests if:

  • – Terms of Service were violated
  • – Fraudulent activity is detected
  • – Excessive refund requests are submitted by the same customer
Policy Updates

This policy may be updated periodically. We recommend reviewing it regularly.

SUPPORT

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